Contact Stepz

App Support

Do you have a problem with the Stepz app and need help? If so, please check out our FAQ with answers to the most common questions around the app.

If your issue is not listed in the FAQ, you can send us an email at and we will get back to you within 1-2 business days.

We are also open to suggestions and read every feedback email we get. So, don’t hesitate to send us your ideas on how we can improve the app.

Social Media

Follow Stepz on social media to get the latest news about the app. We also post a lot of interesting stuff about fitness, walking and how be fit in general.



Sign up for our newsletter and we will inform you about app updates and other interesting developments regarding Stepz.


You are working for the press and want to learn more about Stepz? No problem, we put together a press kit for you. If you need even more information, don’t hesitate to drop us an email at

  • Vicko

    I love this app…best I’ve used for walking. I really like the floors climbed feature. Does the app allow a loading for calories burned while climbing?

  • PierJohnson

    I need to import CSV file with today’s steps to correct the count on my device (activated late in day and thus missed some 9800 steps taken earlier in day). The last 7 days automatically are taken from the new device so today doesn’t transfer. Is there another way to adjust today’s count to add the additional steps (counted on another phone)?


  • Fran

    I have sent 2 emails to stepz about dashboard errors where the hourly view just cycles round hours 0-12, and does not enter data for 12-24 hours. No replies and I see there are no answers to Blog questions for some time. Is there any support on this app anymore??

  • Toni Laird

    I got this based on reviews and the first time in the Gym on a treadmill it appeared to be accurate. However the next day while walking it would keep jumping 20,30,40 steps extra! I then left my mobile on a chair only to find another 1000+ steps added. Really!!

    I do not rcommend this and will be back to simply an hour in the gym without these kinds of apps.